"Your seminar was the best I attended at MedTrade". 

Ralph McBride, R.Ph., MBA
Vice President
Advanced Home Care

Chris,

"Great webinar again today. Like I was saying at the end of the call today, this is the best HME Industry webinar series I’ve ever seen. Thanks for creating such a useful presentation".

Joey Grahm

Gulfmed

"Webinar was absolutely great! We are excited to work on some areas here in our organization and we really benefited from the 5S presentation and material.

The pictures really helped us to apply the information to other areas in our company"

Amy Massey

Iowa Health Home Care

HME Business Manager

Chris,

"I just completed your course on Lean Thinking...truly fantastic stuff. I operate a 183 bed facility and your presentation already has me thinking about our processes".

Thank you very much.

Respectfully,
Michael Speidel, NHA

"I was at the homecare conference in Wisconsin and really enjoyed your presentation on lean thinking. I have already applied the 5S method at home this past Sunday. Wow what a difference that made. Thank for a very informative, useful presentation at the conference".

Carrie Schwab, BSN COS-C
Director of Home Based Community Services

"Our overall workflow was optimized by reducing upfront errors, claims rejection rate reduction, and development of tools to assist intake staff in efficient and confident decision-making. The tools were oxygen delivery models that were placed on each intake workstation computer to identify which system to choose for any given patient or modality. These tools are still employed today and they reduced the amount of errors and rework - which resulted in a direct savings".

"Just a quick note to compliment you on the "Lean" eConferences of this month. Much of the terminology was very familiar, as I used to work for AP Technoglass, a USA subsidiary of Japan's Asahi Glass Company. One of our biggest customers was the Toyota plant in Georgetown (TMMK), so of course we were deeply immersed in Lean Manufacturing. Your eConferences not only brought back a lot of memories, but also helped me with ideas on how to apply those concepts here. Many thanks, and well done"!

Alan Laslie
VP, HME Purchasing & Management
Deom Home Health Options / Optioncare

"I enjoyed the webinar and the tools can be put to use right away".

Enest Richards, RN, MPH, MS
Manager Staff Development,GuildNet

"I really liked the concepts that you presented and am attempting to apply to some problems at our agency. You made it all sound so logical".

Susan A. Andrews RN, MS, FNP
Director of Patient Services
Cattaraugus County Health Department

\