Our Four-phased approach consists of:
A robust assessment of core business processes.
Identification of focused, practical, value-added improvement opportunities.
Training of staff and leaders on the application of lean tools, techniques, and concepts to the improvement opportunities identified in assessment phase.
Implementation plan is developed and ongoing, hands-on support is provided in order to acheive measurable and sustainable results.
Process Improvement
Strategic Planning
Talent Management
Training - Project Management
Business Development
Activity Based Costing
Leadership Development
Referral Management
Reputation and brand management
Click Here for complete list and details (onsite or web-based training).
Struture of a typical consulting engagement:
Data and information about client is obtained upfront (structure, productivity, customer satisfaction, etc.)
Lean Group arrives onsite for a 3-5 day initial visit (length depends on scope)
Conduct interviews of all leaders and selected staff
Assess physical layout (uses drawing, walk patterns, photos, etc.)
Observes workflow and processes in action - front-end through back-end
Provides lean and process improvement training to leaders and staff
Develops 2-3 improvement opportunities that staff participate in while onsite
Lean Group facilitates process improvement exercises
Lean Group identifies additional improvement opportunities
Lean Groups works with client to select prioritized improvement opportunities
Lean Group works with client to define success - selects goals and metrics
Detailed Executive Summary is provided
Detailed implementation plan is created
Lean Groups works directly with leaders and staff on implementation
Lean Group works closely with client to ensure measurable and lasting improvement
